Meeting Customer & Business Needs Through Online Loan Origination: The Bank Australia story

Meeting Customer & Business Needs Through Online Loan Origination: The Bank Australia story
Improving the end-to-end loan origination process can be a complex undertaking, especially when it comes to implementing new systems and addressing customer needs at the same time. In this exclusive case study, Martyn Norman, Head of Lending at Bank Australia, examines how the organisation is expanding online loan origination to meet both customer and business needs.

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