18 - 20 July, 2016

Philipp Kristian Diekhöner

Managing Director Southeast Asia
DD Die Denkfabrik

11:40 Panel discussion: How to remain competitive and keep your customers and clients happy through digital innovation?

- Engaging with customers beyond settlement - the balance between traditional and digital service delivery channels
- What are the best practices in embedding customer centric design methods into existing loan origination workflows?
- Forecasting the latest trends to respond to the fast changing demands and be at the forefront of innovation
- Analysing the core value proposition of the next generation lending services

Check out the incredible speaker line-up to see who will be joining Philipp Kristian.

Download The Latest Agenda